Question 1

How do I use a Lenses Express voucher code?

Accepted Answer

At checkout, look for the 'Promo Code', 'Voucher Code', or 'Discount Code' field. Enter your code exactly as provided and click 'Apply'. The discount will appear in your order summary before you complete payment.

Question 2

Does Lenses Express offer free delivery?

Accepted Answer

Lenses Express typically offers free delivery on orders over a certain amount (often £25-£50). Expedited delivery options are available for an additional fee. Delivery costs and thresholds are displayed at checkout.

Question 3

What is Lenses Express's returns policy?

Accepted Answer

Lenses Express allows returns within 14-30 days of purchase. Items must be unworn and in original condition with tags attached. Return postage may be free or charged depending on the reason for return. Most refunds are processed within 5-14 working days.

Question 4

Does Lenses Express offer student discounts?

Accepted Answer

Yes, Lenses Express offers student discounts (typically 10-15%) with a valid Student ID or verification through UNiDAYS or StudentBeans. Log in with your student email to access exclusive student pricing.

Question 5

Does Lenses Express have a loyalty programme?

Accepted Answer

Lenses Express's loyalty programme rewards customers with points on purchases that can be redeemed for discounts or free items. Sign up free during checkout or through your account to start earning points.

Standard	3-5 days
Express	Express available
Free Delivery	Orders over £50

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About Lenses Express

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