Build vs Salesforce
The enterprise standard. Incredibly powerful, incredibly complex.
Strengths
- Infinitely customizable
- Massive ecosystem
- Enterprise features
- Industry solutions
- AppExchange marketplace
Weaknesses
- Very expensive
- Steep learning curve
- Requires admin expertise
- Slow to implement
- Complex pricing
Build / Vibe when...
- You have extremely unique processes
- You're at massive scale (1000+ reps)
- CRM is your actual product
Buy Salesforce when...
- Enterprise compliance required
- You need industry-specific features
- Integration ecosystem matters
- You can afford proper implementation
Our Verdict
Buy Salesforce if you're enterprise and need the ecosystem. For everyone else, it's overkill. HubSpot or Pipedrive are likely better fits.